Website Privacy Policy

Effective Date: 13 November 2025

1. Introduction

This Privacy Policy describes how Ontopic s.r.l., a software house based in Italy, processes the personal data of visitors to its website. We are committed to protecting users’ privacy and handling personal data transparently and in accordance with applicable laws, including the EU General Data Protection Regulation (GDPR) and the Italian Data Protection Code (D.Lgs. 196/2003, as amended).

We do not sell, rent, or disclose visitor information to third parties, unless legally required.

2. Data Controller

The Data Controller responsible for processing personal data is:

Ontopic s.r.l.

Via Ipazia 2

Bolzano, 39100, Italy

Email: a@b.c

P.IVA: 03033080213

3. Data We Collect

When users visit our website, we may collect the following categories of data:

3.1 Navigation Data

During normal operation, our systems automatically collect certain technical information, including:

• Browser type and device information
• Operating system
• Pages visited and time spent on the website
• Referring/exit pages
• Date and time of access
• Anonymized IP address (more details below)

These data are collected solely for statistical purposes, to ensure the website’s proper functioning and improve user experience.

3.2 Data Provided Voluntarily by the User

If users contact us through forms or email, we may collect:

• Name
• Email address
• Any other data voluntarily included in the message

These data are used exclusively to respond to user inquiries.

4. Use of Dedicated Analytics Service

We use an analytics service on a paid, self-hosted, privacy-savy basis to ensure that no external organization has access to information about our website visitors. The service is configured to comply with GDPR and prioritizes user privacy.

4.1 IP Anonymization

Before storage, IP addresses are anonymized by removing at least the final two bytes. This ensures they cannot be traced back to an identifiable individual.

4.2 No Third-Party Data Sharing

Because we use a paid, dedicated analytics service:

• No analytics data is transmitted to third parties.
• The service provider does not use the data for its own purposes.
• No data is used for advertising or profiling.

4.3 Cookies

Cookies are used solely for statistical analysis and website optimization. These cookies do not identify users personally. Users can disable analytics cookies at any time through their browser settings.

5. Purpose and Legal Basis of Processing

We process personal data exclusively for the following purposes:

• Website analytics and performance monitoring (legitimate interest, Art. 6(1)(f) GDPR)
• Responding to user inquiries (pre-contractual or legitimate interest, Art. 6(1)(b) or (f))
• Ensuring website security and functionality (legitimate interest, Art. 6(1)(f))

6. Data Retention

We retain personal data only for the time strictly necessary for the purposes for which they were collected.

• Analytics data collected are retained for 186 days.
• Messages sent via forms are treated as regular email.

7. Data Security

We adopt appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure or destruction. These include:

• Secure hosting and server configuration
• Encryption of data during transfer
• Access control and authentication measures
• Regular system updates and monitoring

8. User Rights (GDPR)

Users have the right to:

• Access their personal data
• Request rectification or deletion
• Restrict or object to processing
• Request data portability
• File a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)

To exercise these rights, users may contact us at: a@b.c

9. Transfer of Data Outside the EU

See Matomo cloud store data

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with the date of the latest revision.